Refund Policy

Introduction

At Eryssia, we are committed to providing our customers with high-quality products. If you are not entirely satisfied with your purchase, we are here to help.

Returns

You have 30 calendar days from the date of receiving your order to return an item. To be eligible for a return, the item must be unused and in the same condition as when you received it. It must also be in its original packaging.

Refunds

Once we receive your item, we will inspect it and notify you of its receipt. We will then promptly inform you of the status of your refund after the inspection.

If your return is approved, we will process the refund to your credit card (or the original payment method). The time required to receive the refund depends on your bank’s or card issuer’s policies.

Exchanges

If your item is faulty or damaged, we offer an exchange for the same product. Please contact us with the product details and a description of the defect.

Return Costs

Return shipping costs are the responsibility of the customer. Initial shipping fees are non-refundable. If you receive a refund, the cost of return shipping will be deducted from it.

Contact

If you have any questions regarding the return of your item to Eryssia, please contact us at:

Eryssia
Gould Street
Sheridan, US